Hong Kong ACCOUNT MANAGER
Job Location : Hong Kong
Reporting to : Greater China Director
Team to Manage : Social Media Team with the support of Digital Strategy Manager
ABOUT US
Started in Paris in 2008, KRDS is now one of the largest independent full-service digital experience agencies headquartered in Singapore with offices in Shanghai, Hong Kong, India, Dubai, and over 100 employees. We specialise in mobile-first strategy, content and experiences, and were awarded Mobile Marketing Agency of the Year in 2017 & 2019 and eCommerce Marketing Agency of the Year in 2020 by Marketing Interactive. Some of our notable clients include L’Oréal, Cartier, VIVO, Samsung, Nestle, BNP Paribas, HP and Prudential.
We are now looking for a vibrant and proactive Account Manager to join our international team in Hong Kong. It is a great opportunity to make a mark in a growing agency as you will be working on various exciting projects with notable clients across all marketing channels, including social media, websites, mini-programmes, and other relative channels. The main goal of this role is to work with international brands on the Greater China market, and vice versa, creating a synergy between all the offices of KRDS group.
Your responsibilities
- Manage digitally-driven marketing campaigns in all aspects, including pre-sales proposals to post-sales account management
- Drive the day-to-day communication and work cross-functionally with brands and internal teams and ensure campaign success on time and on budget
- Translate the client’s visions and needs into business requirements, coordinate with project teams on required deliverables, and manage client expectations
- Establish and expand relationships with key accounts
- Excellent “eye” for creative output, recognising strong social executions and creative work, and when work could be improved
- Anticipate, proactively address and advise management on handling accounts and refining internal operation
- Act as a brand guardian and digital advisor, and be able to educate clients and internal team on marketing and industry trends and developments
- Balance business and marketing requirements, assist to refine internal systems and processes to improve performance
- Assist and coordinate Chinese admin-related work
Your profile
- Excellent command of English and Chinese, both verbal and written
- 3+ years of relevant experience in digital/social media marketing or other agency environments
- Familiarity with key digital media channels — WeChat, Weibo, Channels, Baidu, Douyin, Kuaishou, etc.
- Experience developing digital strategies and creative content for brands with strong attention to detail
- Previously successful at managing accounts and campaigns
- A holistic understanding of digital and social media channels and the wider customer journey
SOME OF THE PERKS:
- Possibility to work from home & Flexible hours
- Work/Life balance
- Learning & Sharing
- Social Activities
- Allowances
- Performance Reward
- Parental leave
- Paid Digital Marketing Course
- Annual Trip
